Interactive Voice Response (IVR) helps you with handling incoming calls, appointment reminders, payments, and several other uses for inbound and outbound call center. We have an Interactive Voice Response software that is easy-to-use and allow you to connect with your customer, having rich experience from beginning to end.
Contact us for tailor-made inbound solutions and increase your revenue opportunities while experiencing quick first contact resolution.
Our Interactive Voice Response Software is designed keeping customers' need and requirements in mind, with just a click, drag and drop to structure their IVR menu. The highly advanced and easy-to-use setup helps organizations of all sizes to take advantage of IVR software without worrying about their expenditure.
Our Interactive Voice Response software helps you to handle high call volumes with ease by setting expectations, update on delays, call options, etc. The IVR feature also helps you to prioritize incoming calls depending on the specific needs of the customers. Managing the high call volume feature of IVR helps increase in customer service productivity.
An Interactive Voice Response software allows you to establish the client's needs before routing it to an agent. And by knowing the clients' needs and requirements, you can bring down clients' cost per transaction. Also, the feature automatically routes clients' calls to an agent they spoke last.